AI Index / Etsy, Inc.
Etsy, Inc. (ETSY)
Etsy's popular global online marketplace for handmade and homespun goods has a re-architected search algorithm that uses advanced machine learning techniques, incorporating seller quality metrics to match buyers with items they are likely to appreciate. This approach aims to enhance the shopping experience by providing more relevant search results.
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This, in turn, fuels the powerful LLMs essential for building a truly made-for you shopping journey, a recommendation driven approach that proved highly effective at Depop and which Kruti will detail further.
- Joshua G. Silverman
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Quotes from etsy Executives About Artificial Intelligence and Generative AI
While still very early days, we're actively engaged to best position Etsy as a winner in agentic shopping.
- Joshua G. Silverman
So we're retooling our ranking platform to more effectively leverage capabilities of LLMs in generative AI allowing us to understand our listings, users and their activity much more deeply as we work to deliver better search results.
- Kruti Patel Goyal
The power of today's technologies make what was previously impossible, possible.
- Kruti Patel Goyal
In the coming months, we'll roll out AI-enabled tools to boost efficiency, all in service of empowering our sellers to focus more on creating or curating goods.
- Kruti Patel Goyal