AI Index / PayPal Holdings, Inc.
PayPal Holdings, Inc. (PYPL)
PayPal, a global payments company and pioneer, integrates AI in select aspects of its payment processing services to optimize operations and enhance user experiences. While AI is not a central emphasis, PayPal’s platform improvements in customer experience, branded checkout and transaction processing may include AI-powered analytics for personalization and fraud detection.
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Take AI, for instance. At investor day, I told you we were leaning into agentic commerce. I asked you to imagine what a future would look like where AI agents could bring up the right products at the right time and complete your purchase. Thanks to rapid developments, that future is here.
- Alex Chriss
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Quotes from paypal Executives About Artificial Intelligence and Generative AI
Just a few weeks ago, we launched the industry’s first remote MCP server and enabled the leading AI agent frameworks to seamlessly integrate with PayPal APIs.
- Alex Chriss
Now any business can create agentic experiences that allow customers to pay, track shipments, manage invoices and more, all powered by PayPal and all within an AI client.
- Alex Chriss
As we speak, developers are gathering at our San Jose headquarters for our annual Developer Days. Every major player in AI is represented, providing demos and engaging with our developer community.
- Alex Chriss
[Regal Cinemas] has adopted our fraud protection advance service which allows merchants to leverage PayPal’s decades of fraud intelligence and advance machine learning to improve their risk decisions and capture even more revenue.
- Alex Chriss