AI Index / TELUS International (Cda) Inc.
TELUS International (Cda) Inc. (TIXT)
TELUS International integrates AI into its client services, particularly through partnerships with foundational AI developers. The company’s Fuel iX platform and collaboration with Google and other tech partners help it deliver AI-driven client engagement and solutions across industries.
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Additionally, in the quarter, we grew with yet another social media client, particularly in our AI and data solution space.
- Jason Magnaville
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Quotes from telus-international-cda Executives About Artificial Intelligence and Generative AI
We're deploying AI tools powered by Pewlix. Deliver granular, real-time insights at the account level.
- Jason Magnaville
We also continue to see growth in AI and data solutions, in our services to support clients' large language model development.
- Jason Magnaville
For one of our clients, we're working on a training solution for LLM that powers enterprise applications to better understand and interpret images, tables, and documents.
- Jason Magnaville
We're also helping improve the usage of chemical formulas and diagrams in various cases.
- Jason Magnaville
We're providing a training dataset solution to improve a stem reasoning algorithm.
- Jason Magnaville
For yet one more client, a major player in LLM development, providing a dataset to train the model on complex reasoning.
- Jason Magnaville
We have to earn the right to invest. In particular growth areas. Those that we can't just peanut butter spread that. It has to be an optimization formula, if you will.
- Jason Magnaville
We have to be agile, and it's one of the benefits we bring to our clients is our agility to move from area to area to optimize their portfolio on cost.
- Jason Magnaville
You'll see us talk more and more about new technology partnerships in the coming weeks.
- Jason Magnaville
TELUS International (Cda) Inc. participates in creating applications that democratize AI like fuel.
- Jason Magnaville
The mad thirst to extract value out of AI right now, and we understand that.
- Jason Magnaville
We focus heavily on efficiency, and heavily about cost reduction using AI.
- Tobias
Our proof of concepts are now translating into customer-facing deployments with a focus on AI-first software development.
- Tobias
For the foreseeable future, we believe there's a significant need from our current and future clients to deploy AI and leverage our global footprint.
- Tobias
We've launched our own AI-first lean teams offering, testing smaller development squads operating at a higher velocity.
- Tobias
A core part of our strategy is ensuring we are deeply partnered with leading technology providers, including in cloud, digital marketing, CRM, and CCaaS.
- Tobias
We expanded our partnership with Zendesk, a pioneer and agentic AI-powered service.
- Tobias
TELUS' investments in AI data sovereignty, and ensuring enterprises can keep data safe and well managed.
- Jason Magnaville