AI Index / TELUS International (Cda) Inc.
TELUS International (Cda) Inc. (TIXT)
TELUS International integrates AI into its client services, particularly through partnerships with foundational AI developers. The company’s Fuel iX platform and collaboration with Google and other tech partners help it deliver AI-driven client engagement and solutions across industries.
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In the fourth quarter and particularly in December, we expanded relationships with several customer experience clients within our top ten cohort. Overall, in 2024, we expanded our business with 162 existing clients, demonstrating our efforts to diversify beyond our largest accounts and to drive better product diversification.
- Jason Magnaville
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Quotes from telus-international-cda Executives About Artificial Intelligence and Generative AI
Among other key wins in the fourth quarter, in AI data solutions, we added two new AI research and product companies to support the development of their multimodal large language models. We also won two new clients in the autonomous transportation sector.
- Jason Magnaville
Over the course of last year, we saw good momentum in AI data solutions, which we are working to carry forward into 2025. We are very excited about what we see here.
- Jason Magnaville
...we further diversified our work with two social media players by adding key AI data solutions projects. These are existing clients who are investing heavily in LLM development.
- Jason Magnaville
...our services play a key role in supporting LLM training and development, and we will need to continue to rapidly advance our capabilities in the LLM space.
- Jason Magnaville
...we recently announced the launch of the TELUS International (Cda) Inc. research hub in partnership with the University of Sao Paulo in Brazil. This reflects our commitment to foster the next generation of AI researchers...
- (Tobias)