AI Index / ServiceNow, Inc.
ServiceNow, Inc. (NOW)
ServiceNow incorporates AI in its platform to support business transformation, including process automation and customer experience-focused products. The company utilizes large language models and domain-specific tools like Now Assist to improve productivity for enterprises.
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Enterprise AI will be the largest driver of return on the multitrillion-dollar super cycle of investment in AI infrastructure.
- Bill McDermott
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Quotes from servicenow Executives About Artificial Intelligence and Generative AI
ServiceNow is the gateway to this shift, serving as the semantic layer that makes AI ubiquitous in the enterprise.
- Bill McDermott
You need AI plus workflows because AI is probabilistic, which by definition means we can't be certain about the results.
- Bill McDermott
Now Assist NNACV outperformed expectations in Q4 and surpassed $600,000,000 in ACV.
- Bill McDermott
We closed 244 deals greater than $1,000,000 in NNACV in the quarter, including nine with new logos. Our strategic focus on landing the right new continues to deliver results, as new logo net new ACV in EMEA and Japan were up nearly 30% year over year.
- Gina Mastantuono
IDC estimates there will be 2,200,000,000 AI agents in the world by 2030. Millions of those will be built on the ServiceNow platform.
- Bill McDermott
We have the customer demand to deliver AI native solutions for the employee experience and the customer experience to modernize expensive legacy systems.
- Bill McDermott
We're one of the most trusted companies in the world according to Forbes. Have an award-winning culture with millions of talented applicants.
- Bill McDermott
ServiceNow and Microsoft have announced a deep AI integration, connecting copilots, agents, and data across Microsoft 365 and the ServiceNow AI platform to deliver seamless orchestration, governance, and enterprise-wide automation.
- Bill McDermott
The combination of VESA and ARMS with ServiceNow AI platform will create something that is mission-critical for enterprise AI.
- Bill McDermott