AI Index / ServiceNow, Inc.
ServiceNow, Inc. (NOW)
ServiceNow incorporates AI in its platform to support business transformation, including process automation and customer experience-focused products. The company utilizes large language models and domain-specific tools like Now Assist to improve productivity for enterprises.
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Q1 was another substantial acceleration for ServiceNow AI. The number of Pro Plus deals more than quadrupled year over year, including 39 deals with three or more Now Assist products.
- Bill McDermott
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Quotes from servicenow Executives About Artificial Intelligence and Generative AI
Our next generation database for the AI world, RaptorDB, saw a net new ACV acceleration quarter on quarter, with five deals over a million.
- Bill McDermott
We are leading the AI race because we ourselves are running it. You're all very familiar with ServiceNow now on now. The ServiceNow team is raising the bar by innovating on our own platform, taking an end-to-end AI-first approach to running our business.
- Bill McDermott
Strong demand for ServiceNow's AI platform transformation is gaining momentum as evidenced by our healthy pipeline.
- Bill McDermott
...supply chain AI agents now reconfigure business rules in real-time. Businesses reduce dependency on high tariff regions by reprioritizing tier two and three suppliers while activating the certification of new vendors.
- Bill McDermott