AI Index / SoundHound AI, Inc.
SoundHound AI, Inc. (SOUN)
SoundHound AI, Inc. is using AI across its product lines, implementing AI innovations to drive customer satisfaction and improve operational efficiency.
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Location: US
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Market Cap: $3.8B
link
https://www.soundhound.com
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The power of AI is disrupting traditional software and services companies, and this is creating further tailwinds for SoundHound.
- Keyvan Mohajer
Quotes from soundhound Executives About Artificial Intelligence and Generative AI
In this inevitable AI transformation, companies need a partner like SoundHound to help them rapidly reinvent themselves.
- Keyvan Mohajer
With the exponential advances in AI, we believe we are entering a new era where companies with deep tech and data moats will create the most value.
- Keyvan Mohajer
SoundHound AI was founded with a mission to deliver voice and conversational AI experiences that are deeply integrated into user environments and deliver value where it matters most.
- Keyvan Mohajer
Our Agentic platform is the only solution that is ready to be deployed across a multitude of vertical use cases and a huge and growing range of touch points and modalities from call centers to cars, robots, phones, apps, TVs, and websites.
- Keyvan Mohajer
This means that our customers can build an agent once and deploy it anywhere.
- Keyvan Mohajer
We can give customers access to big tech models, emerging models, other third-party models as well as SoundHound's own models that consistently outperform big tech players.
- Keyvan Mohajer
And because of our deep expertise in conversational AI, we are able to optimize our own technologies to meet customer needs.
- Keyvan Mohajer
SoundHound has a massive amount of data and has processed billions of interactions over the years across all major global languages supported by having a physical presence in multiple markets and geographies.
- Keyvan Mohajer
One large health care network reported that their AI agent built on SoundHound platform now handles more than 1/3 of all patient appointment scheduling, helping to unclog the system that gets patients what they need more quickly.
- Keyvan Mohajer
Our Pillar 3 vision is paying off. It's -- we predicted a flywheel effect from Pillar 3.
- Keyvan Mohajer
In the industry, there's no one number for containment rate because it depends on the use case. We've seen, for example, in the use case, a 30% containment go to 70%, 80%, sometimes over 90%.
- Keyvan Mohajer
In a completely different industry, telecommunications, another customer reported a 20% reduction in the labor costs associated with billing disputes, thanks to AI agents that analyze invoices and execute adjustments.
- Keyvan Mohajer