AI Index / Workday, Inc.
Workday, Inc. (WDAY)
Main revenue sources: 1) Subscription (HCM core HR; Financials/Fins Plus; full-suite). 2) Professional services (implementation/consulting). AI impact: Direct—paid AI add-ons (Recruiting Agent, Talent Mobility Agent), Xtend Pro for building AI apps, and Eversource AI contract management; AI new ACV doubled and 25–30% of expansions included AI. Indirect—Illuminate AI embedded in the platform is widely used (>60% of customers). Professional services see limited direct AI monetization. Overall, AI is a growing but not majority driver.
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We help manage and optimize their most critical assets, that is, their people and money on one platform with AI at the core. This unified approach reduces total cost of ownership and helps them move faster with greater precision.
- Carl Eschenbach
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Quotes from workday Executives About Artificial Intelligence and Generative AI
Our customers trust that Workday's AI is powered by the largest and cleanest finance and HR dataset. Our AI is fueled by more than seventy million users under contract and one trillion transactions processed on the platform last year, which gives us a deep understanding of how people work.
- Carl Eschenbach
Our AI innovation continues to gain traction. New ACV across our AI products more than doubled year over year in Q1. And roughly 25% of our customer expansions in the quarter included one or more of these products.
- Carl Eschenbach
I'm also excited about the momentum we're building with the all. We're driving increasing demand for Xtend Pro, which enables our customers to build AI applications on top of our platform.
- Carl Eschenbach
In an environment where everyone is trying to do more with less, Workday gives our customers the ultimate advantage. AI is built directly into our platform and is always on.
- Carl Eschenbach
We're excited by the adoption we are seeing, but we are even more excited about the strong ROI our customers are getting from our AI solutions.
- Carl Eschenbach
Just this week, we announced a wave of new AI agents that harness the power of our unmatched dataset to help amplify talent potential, reduce costs, accelerate decision-making, and mitigate risk.
- Carl Eschenbach
With his background at Stanford and Google Cloud, he has a proven track record of AI innovation and scale, and I couldn't be more excited he chose Workday.
- Carl Eschenbach