Our pace of innovation is accelerating, enabling our virtual team of AI agents and AI-enabled human experts to redefine what is possible.

This tax season, data and AI powered many elements of our customer experience. Our done-for-you experiences drove a 12% reduction in the average time a customer spent on their return.

Our AI capabilities also helped guide customers to the offering that was right for them, whether filing on their own or having our AI-enabled human experts complete their return for them in as little as two hours.

Our data and AI platform capabilities had a profound impact on the productivity of our experts.

Coupled with insights and recommendations to grow and run a business, our goal is to solve challenges before they arise with predictive insights, take smart action on our customers' behalf, and seamlessly connect them to AI-enabled human experts when needed.

We are building these AI agents to help customers get paid faster, uncover new growth opportunities, and improve productivity by reducing the tedious and repetitive tasks of running a business.

We continue to leverage AI to operate more efficiently and increase productivity across the company.

The impact we are seeing from implementing AI capabilities across our platform bolsters our confidence in our ability to continue to grow operating income faster than revenue.

The teams work on integrating AI that is driving better connection of the right offers for the customer and the partners yielding higher ARPC.