AI Index / Fair Isaac Corporation
Fair Isaac Corporation (FICO)
Main revenue sources: (1) Scores (B2B: mortgage, auto, card, personal loan; B2C: myFICO). Credit scores are model-driven and directly powered by AI/ML (e.g., FICO 10T), so AI contributes directly. (2) Software: FICO Platform (SaaS/on-prem), enterprise fraud solutions, and professional services. These embed AI/ML, including the new FICO Focused Foundation Models (FLM/FSM) and fraud analytics—direct AI contribution. Scores dominate revenue today; software AI capabilities are growing (platform ARR +16%). Overall, AI is core to products and monetization.
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This quarter, we announced the general availability of FICO focused foundation model for financial services, what we call FICO FFM. FICO FFM consists of FICO focused language model, which is FICO FLM and FICO focused sequence model, which is FICO FSM. It's a domain, data and problem-specific gen AI model for financial services that delivers accurate and auditable outcomes.
- William Lansing
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Quotes from fair-isaac Executives About Artificial Intelligence and Generative AI
FICO FFM enables enterprises to use small language models built for their specific business problems, significantly helping to mitigate hallucinations and provide transparency, auditability and adaptability.
- William Lansing
FICO FFM achieves improved accuracy and cost efficiencies compared to conventional gen AI models. For example, FICO FFM results in more than 35% lift in world-class transaction analytic models in areas such as fraud detection, while requiring up to 1,000x fewer resources compared to conventional gen AI models.
- William Lansing
As a reminder, analytic innovation and intellectual property at FICO are protected by our patent portfolio of over 230 issued patents and nearly 80 pending applications. Many of these issued and pending patents are AI-specific and reinforce FICO's position at the forefront of responsible AI development.
- William Lansing